whyyyyy Colors live by camilla_

:crying_cat_face: :crying_cat_face:
So I was drawing and it took me a good 20 min on it, and the worst thing happened that could ever happen. I was done and I clicked save and exit, correct? and then I was stuck on the "saving..." screen for a good 5 minutes and that doesn't normally happen. So I sadly closed the app and ofc its not saved :crying_cat_face: I really loved tht artwork I did :cry: im going to now cry over my lost artwork that was never posted :thumbsup:
Is this a bug? Idk
@-zyik-

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painted on a Nintendo Switch
21 Apr, 2024, 3:13 am
00:02

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camilla_

21 Apr, 2024, 3:16 am

@-zyik- Do you know if this is a bug or not?

-Anannymouse-

21 Apr, 2024, 3:18 am

its a bug, ai see a lot of posts about this problem lol

-Anannymouse-

21 Apr, 2024, 3:18 am

i not ai oops

camilla_

21 Apr, 2024, 3:21 am

Im so upset abt it DX

camilla_

21 Apr, 2024, 3:35 am

This is the first time for me

-zyik-

21 Apr, 2024, 6:45 pm

Sorry about your lost artwork. The team is aware of this bug and are trying to fix it. Do you remember doing anything that may have caused it? Did you notice anything weird prior to that? If we have the steps for replicating it we have a better chance of solving and fixing it.

camilla_

21 Apr, 2024, 7:20 pm

I don't remeber anything that could of caused it, or anything glitching, It was just like reguler colors live.

camilla_

21 Apr, 2024, 7:22 pm

And I was just stuck on the "saving..." screen after drawing

-zyik-

24 Apr, 2024, 9:17 am

I see. How long were you working on the painting? I've had freezing happen to and one way I found to get by this is saving or making copies often(at least every 15 minutes).

camilla_

24 Apr, 2024, 7:15 pm

I worked on the painting for abot 10-20 minutes but it prob said on colors that it was like 3-10 seconds

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