basically what happened is a thrifted painting my bf bought fell off the wall and smashed my switch with its corner... i took it to a repair guy and they basically told me just need to get a new one since it was completely dented :( i made a joke that the painting was haunted and my bf threw it away >-< fortunatly he got me a refurbished switch for my b day <3 morel of the story: hang heavy paintings properly!!!! and always put your switch somewhere safe when your not using it!!!