Ronja, or as She's known around the Hospital; "The Nanny".
Ronja has that Nickname because she keeps patients Calm, Explains them in exact detail what will happen, and Have to be done, and Often helps Doctors with the same Patients.
Her Therapeutic talents are Nothing to intentionally sneeze at, She's a Sweetheart to all, except for those who are intentionally rude.(Without more reason then being Old, or In Major Pain.) In those cases, she just requests a transfer, if possible.